Frequently Asked Questions
Can I cancel or update my order?
We're unable to make any changes or cancellations to orders once they are placed at this time.Please make sure your shipping address and item(s) are correct before submitting your order. Returned packages due to an inaccurate shipping address will be subject to a reshipping fee. Refunds are not provided for packages with an inaccurate shipping address.
How long will it take to get my package?
Most orders are processed within 2-3 business days. You will receive a confirmation email with tracking information once your order ships.
What is your return policy?
We are happy to accept returns for eligible items within 7 days for a full refund and within 30 days for store credit/exchange from the delivery date. Shipping and Route Package Protection fees are non-refundable. A $6.95 fee will be deducted from your refund unless you are exchanging or returning for store credit.
Please note, once you have submitted your return request, you have 7 days to ship back your item(s).
Merchandise must be returned unused, with tags, and in the original packaging.
Do you ship internationally ?
Yes, we offer international shipping to most countries. Shipping rates and estimated delivery times will vary depending on your location.
What is you shipping policy?
We offer various shipping options depending on your location and desired delivery speed. You can find detailed information about shipping costs and estimated delivery times at checkout.